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Online Services

Using Our On-Line Service

EMIS Patient Access Online Services is available and by registering you are able to do the following:

  • Order repeat medication
  • Book appointments
  • Cancel appointments
  • Limited version of your medical record

To register for this service please attend the practice in person with 2 forms of identification; one must be photographic identification (e.g. driving licence, passport) and the other must have your registered address on it (in the last 4 months).  You will be given a patient leaflet and if after reading the leaflet you would like to progress with this service, we will ask that you complete a registration form.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Have Your Say

Important information about the coronavirus (COVID-19)

The new advice issued by the Chief Medical Officer is to stay at home for 14 days if you or a member of your household has either:

  • a high temperature and/or
  • a new continuous cough

DO NOT GO TO YOUR GP SURGERY, A PHARMACY OR HOSPITAL.  Stay at home and use the NHS 111 online service for COVID-19 – NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Guidance has also issued to advise patients who are deemed at risk or vulnerable to stay at home and self isolate – please follow the link below from Public Health England which details the groups that fall in to this category please  click here

Stay At Home advice can be found here.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the NHS website here.

Do not request a medical certificate to cover time off work due to self- isolation. The Government have been clear to employers about this issue.For information regarding self certification and fit to work notes (med3) please follow the link Self certification and fit to work notes

Please do  not ask us to complete holiday insurance  cancellation forms where you have decided not to travel due to Coronavirus.

Keep up to date with latest Government advice –

Mobile telephones

Please ensure we have your mobile telephone number so that we can contact you easily.

Welcome to College Road Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations

Struggling to get a GP appointment

Patients registered at College Road Surgery can now see an NHS GP by video using the LIVI app. See an NHS GP by video for medicine advice, prescriptions or referrals.

Get the LIVI app from the app store or visit 

Appointments are available from:

Monday-Friday, 8am-8pm

Saturday-Sunday, 9am-12pm

Physio First!

Do you have a muscle or a joint problem? If you do not have Parkinson's Disease, Multiple Sclerosis or had a Stroke, you can book straight into the physiotherapy clinic without an appointment with a GP first.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


The practice has wheelchair access and an adapted toilet for disabled patients. Our future development plans include a reserved parking area.

(Site updated 20/03/2020)

Contact Details

College Road Surgery

Contact Telephone

01483 771309
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website