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Noticeboard

NICS Extended Access



From Monday 20 August 2018 it will be even easier for people to make an appointment with a GP, thanks to a new national ‘extended access’ initiative, which will improve access to primary care services in North West Surrey.

This means, in addition to being able to book GP appointments at your local practice, you will also have access to additional appointments during the evenings and at weekends at four locations across the local area.


 


The extra appointments are being provided by the GP federation that brings together all 40 GP practices in the local area and is known as North West Surrey Integrated Care Services. 


 


By working together in a new and different way local GP practices will be improving access to primary care appointments, making it even easier for local people to get the care and advice they need, at a time that’s convenient to them.

These additional appointments will be available from 6-9pm on weekday evenings (including bank holidays but not in August) and from 9am to midday at weekends. Patients can book these appointments through their local GP practice.

As these extra appointments are provided from four GP surgeries in the area, the GP or clinician will have access to your medical record, with your consent, giving them access to all the information they would need to provide the best possible care.


 


The additional appointments will be provided at the following locations – and patients in North West Surrey can book appointments at any of these sites:


 


The Red Practice – Walton Health Centre (Rodney Road, Walton-on-Thames, KT12 3LB)


Studholme Medical Centre (50 Church Road, Ashford, TW15 2TU)


Sunbury Health Centre (Green Street, Sunbury-on-Thames, TW16 6RH)


Woking Community Hospital (Heathside Road, Woking, GU22 7HS)


 


Initially, these extra appointments will be provided by local GPs but from October there are plans to extend this service to also include nurse-led clinics, blood tests, physiotherapy assessments and digital consultations (which includes online face to face consultations via a patient smartphone).


 


For more information about this new service and the North West Surrey Integrated Care Services federation see https://www.nicsfed.co.uk/




 

Doctors

Dr Muhammad Mahmood (Locum) (m)

Nurse Practitioners

Lynn Morris

Nurse practitioners can support patients with long term conditions and often provide the first point of contact for patients, particularly those with minor illnesses. They have been trained to be able to provide aspects of care previously carried out by GPs.

They are able to:

  • take a full patient history
  • carry out any physical examinations
  • use their knowledge to identify a likely diagnosis
  • request appropriate tests to aid diagnosis (blood tests, x-rays, scans)
  • refer patients to an appropriate specialist (in the practice or hospital)
  • prescribe medicines and non-medical treatments
  • arrange follow up and ongoing management

Nurses

Sandra Campbell

Our nurses offer healthcare advice and undertake travel immunisations, dressings, injections, removal of stitches, routine cervical smears, ear syringing, monitoring of Ischaemic Heart Disease. There are a number of nurse-led clinics which include Diabetes, Asthma, Well Woman, Lifestyle, Family Planning and Smoking Cessation.


Appointments are bookable through reception.

Healthcare Assistants

Samantha Peters
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Practice Management

Shehzana Riaz

Practice Manager

The management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Helen
Lavina
Ursula

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Community Nurses

District Nurses: Telephone 0300 303 4735

Health Visitors

Telephone: 01483 728201

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

 
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