From Monday 20 August 2018 it will be even easier for people to make an appointment with a GP, thanks to a new national ‘extended access’ initiative, which will improve access to primary care services in North West Surrey.This means, in addition to being able to book GP appointments at your local practice, you will also have access to additional appointments during the evenings and at weekends at four locations across the local area.
The extra appointments are being provided by the GP federation that brings together all 40 GP practices in the local area and is known as North West Surrey Integrated Care Services.
By working together in a new and different way local GP practices will be improving access to primary care appointments, making it even easier for local people to get the care and advice they need, at a time that’s convenient to them.These additional appointments will be available from 6-9pm on weekday evenings (including bank holidays but not in August) and from 9am to midday at weekends. Patients can book these appointments through their local GP practice.As these extra appointments are provided from four GP surgeries in the area, the GP or clinician will have access to your medical record, with your consent, giving them access to all the information they would need to provide the best possible care.
The additional appointments will be provided at the following locations – and patients in North West Surrey can book appointments at any of these sites:
The Red Practice – Walton Health Centre (Rodney Road, Walton-on-Thames, KT12 3LB)
Studholme Medical Centre (50 Church Road, Ashford, TW15 2TU)
Sunbury Health Centre (Green Street, Sunbury-on-Thames, TW16 6RH)
Woking Community Hospital (Heathside Road, Woking, GU22 7HS)
Initially, these extra appointments will be provided by local GPs but from October there are plans to extend this service to also include nurse-led clinics, blood tests, physiotherapy assessments and digital consultations (which includes online face to face consultations via a patient smartphone).
For more information about this new service and the North West Surrey Integrated Care Services federation see https://www.nicsfed.co.uk/
Clinics are run by a specially trained nurse. We encourage all asthmatic patients to attend. Please book an appointment via the admin team.
Clinics are run by a specially trained nurse. Patients who require annual reviews, should contact the admin team and book an appointment to have their blood test done a week prior to seeing the Nurse. Please mention if you are under hospital care.
Ischaemic Heart Disease
Our nurses provide a monitoring service. Please book an appointment via the admin team.
We offer a full range of family planning care and advice, including coil (IUD/IUS) and implant fitting. Patients should make an appointment with the GP to be seen in the Family Planning Clinic.
We offer a smoking cessation service, with carbon monoxide breath testing, nicotine replacement and medication prescribing, motivational support and follow-up. Please book an appointment via the admin team to see a GP.
Our nurses are trained to take routine cervical smears. It is recommended that tests are carried out:
The nurse also offers pre-conceptual counselling, menopause advice, including HRT, and other aspects of women’s health.
Baby & Child Health
A phlebotomist will take blood samples on weekday mornings. Please book an appointment at reception. If a fasting sample is required, you should take only water by mouth after 21:00. the previous evening.
We offer antenatal and postnatal care.
Pneumonia and Flu Clinics
Please contact our reception to ask about flu clinics. They run yearly and usually commence in October. The service is available free to patients over 65 years of age and those in “at risk” groups.
Patients over 65 should also have a pneumonia vaccination.
If you have health concerns you can call the practice to either arrange an appointment with a doctor/nurse or advice can be given over the telephone. If you would like to arrange a telephone consultation, please leave your contact number with our Reception.
If you are an Asthma sufferer you should try to attend clinics on a regular basis. Please call our Reception for clinic date details.
It is important that your immunisations are up-to-date and our nurse will be able to give you all the information you need. Please call reception to book an appointment with our nurse. Immunisation information can be found here and at NHS Choices website www.nhs.uk
If you are travelling abroad you may require immunisations – our nurse will be able to give you advice and further information can be found on our travel vaccinations page.
If you would like help in stopping smoking, we have a dedicated nurse trained in smoking cessation. Please call our reception to book an appointment.
Our Advanced nurse practitioner can offer advice on contraception and give advice. Please book an appointment with a nurse.
You may wish to visit the www.connexionssurrey.co.uk site which has helpful pages on all young persons health issues such as Drugs and Alcohol, Personal Safety, Eating Disorders, Abuse, etc.
The Wolverton Centre offers sexual health advice Tel: 0208 974 9331 www.sexualhealthkingston.co.uk
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
You can call the practice to obtain results. Please allow at least 3 working days for blood or urine results and 10 days for X-ray results. Please call after 15:00.
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Specimens are collected from the surgery at 14:30 daily and are transported to St Peter’s or Frimley Park Hospital. If you are asked to provide a specimen, please ensure it is clearly labelled with your name, date of birth and date & time of sample taken. Please ensure the container does not leak. Specimen containers are available at the reception desk.
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